香港航空招聘机场服务专员
20K~40K/月
更新：2024-02-22
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JOB DESCRIPTION Job Title Officer, Airport Services Reporting To Supervisor, Airport Services Department Ground Operations Region Outstation Location Beijing PEK/PKX Responsibilities Supervise airport ground handling agents performance in passenger service functions. Update Superior once major flight disruption / creeping delay and submits handling reports to headquarter. Handle situations on site and off site including delayed and overbooked flights. Handle real time customer complaints. Complete all post-flight duties and reports timely. Meet and assist VIPs on departure and arrival as and when necessary. Handle any ad-hoc tasks assigned by superior. Minimum qualifications and experience College degree or above. Minimum 1 year airport services working experience. Fluency in English and ability to communicate in Cantonese would be an advantage. Proficiency in PC operations, e.g. MS Excel and MS Word. Willing to take shift duties. Good communication skills and learning ability. Any application please send your resume to jiayi.zhu@hkairlines.com.
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